Everything

Thoughts

Everything I’ve written, sent, and recorded, newest first. Browse it all here, or narrow it down by format, and articles by category.

Article · leadership · Oct 16, 2023

Cancer Didn't Win - It Made Me More Generous Instead

After a cancer diagnosis, I was shown a simple line chart that forever changed my perspective on life.

5 min read

Article · leadership · Aug 22, 2023

Balance or Bust - Why Growth Shouldn't Eclipse Your Strategy

Growth without strategy is like wandering without a map - learn why you need to balance the two to set your business on a path to sustainable success!

3 min read

Podcast · S3 E3 · Feb 3, 2022

Is CX Killing Innovation?

Is your CX strategy putting the breaks on innovation? It is more common than you might think! Let's talk about how CX and innovation can work together.

07:38

Video · innovation · Jan 22, 2022

Is Cx Killing Innovation?

Is your CX strategy putting the breaks on innovation? It is more common than you might think! Let's talk about how CX and innovation can work together.

Podcast · S3 E2 · Jan 20, 2022

5 Ways Design Thinking Can Help Your Nonprofit

Is your nonprofit taking full advantage of design thinking? In this episode I will introduce you to 5 ways design thinking can help your nonprofit.

11:00

Podcast · S3 E1 · Jan 6, 2022

Is Design Thinking Dead?

Design thinking used to be a key driver for innovation. Is that still the case? Or has design thinking had its moment and we've moved on? Let's talk about it!

16:30

Video · innovation · Sep 22, 2021

5 Ways Design Thinking Can Help Your Nonprofit

Is your nonprofit taking full advantage of design thinking? This video will introduce you to 5 ways design thinking can help your nonprofit.

Article · design · Apr 23, 2021

Experience, Values, and Integrity

What do physical and digital experiences have in common? A lot, when it comes to what counts.

2 min read

Video · innovation · Feb 12, 2021

Reduce risk with the right research

No one wants to spend their energy, time, and resources on an initiative that doesn't resonate with our customers! Let's explore an effective way to minimize that risk.

Podcast · S2 E3 · Feb 12, 2021

Reduce risk with the right research

No one wants to spend their energy, time, and resources on an initiative that doesn't resonate with our customers! Let's explore an effective way to minimize that risk.

08:33