Unlocking Innovation

Unlock innovation with this FREE mini-course

Deliver new customer value

What you'll get out of this course

5 Pillars of Innovation

Discover a wholistic approach to innovation built on 20 years of experience helping businesses and organizations like yours grow through elevating customer experience.

Action Steps

Engage practical ideas you can put to work in your business this week that will impact your customer experience.

Expert Resources

Each module introduces 3 book recommendations and 3 articles to help you dig deeper into each pillar.

Bring your team

You'll get the most out of this course if you travel with others. Invite your team or a trusted peer to join you in the weekly team discussion section at the end of each learning module.

Frequently Asked Questions

Who should go through this course?
This course is for leaders who want to gain more from innovation efforts, align capabilities with demand, and get a handle on delivering new value.
  • Business Owners
  • Product Professionals
  • Customer Experience Professionals
  • User Experience Professionals
  • Donor Development Professionals
Is this really free? What's the catch?
Yes, it's 100% free, and there is no catch. This project is a labor of love, and one that I believe will benefit your organization.
Are you going to spam me?
Nope. I'm not going to sell or share your information, and you're not signing up for an ongoing email list. Once the course is done, that's it. Of course, if you want to continue a conversation about the ideas you've learned, I'm here to help.
Why only 1 email a week?
Let's be honest, no one needs more email. I designed the pace to provide time for you to engage with the content and begin experiencing results. The team exercises and optional reading present opportunities to go deeper into each pillar and gain more value.