Article · design ·
Design is More Than Methods
Design methods provide structure, but following them doesn't guarantee good design. Tools are only as good as the designer using them.
Thoughts
Articles
Longer-form thinking on leadership, innovation, and design. Lessons from 25+ years of building products, leading teams, and helping organizations find what's worth making next.
Articles
Kedron Rhodes
Article · innovation ·
3 Critical Factors to Decision Making
Experience, intuition, and insight all belong in design decisions. Relying on any one alone can put innovation at risk.
Article · design ·
The Hidden Power of Design
Design makes ideas tangible so people can respond to them. Sketches, diagrams, and wireframes help product teams find clarity and alignment.
Article · leadership ·
Leadership and Strategy Are Nothing Without It
Leadership and strategy require proof. Look for responsibility, visible change, measurable activity, and a clear position in the market.
Article · leadership ·
In Pursuit of Greatness
The pursuit of greatness can trample the virtues of goodness. I've lost sight of that, and here is what it's taught me.
Article · innovation ·
Integrating Strategy Into the Customer Experience
My CX Matrix connects seven stages of the customer journey with business objectives, strategy, technology, and customer goals.
Article · design ·
Talking Human-Centered Design
The beautiful people at Digital Telepathy interviewed yours truly for a UX practitioner series on their industry recognized blog.
Article · design ·
The dangers of empathy
Understanding users does not guarantee action. Cognitive and affective empathy need compassion to turn understanding into help.
Article · design ·
3 steps to a better critique
Use “I like,” “I wish,” and “What if” to give design feedback that builds trust and leads to better solutions.
Article · leadership ·
3 Ways Generosity Builds Effective Leadership
Generosity with recognition, resources, and time helps leaders show their teams that their work matters.
Article · leadership ·
Removing the Marketplace
Why I removed tracking software from my blog in 2015 and designed its markup for easier reading through RSS and read-later services.
Video · design ·
Design Week at Michigan House
Michigan House hosted a panel on the value of design during Design Week. I chimed in. :)
Article · design ·
Design as a Team Sport
My guest post for Digital Telepathy explores collaboration between designers and developers.
